You will find lots of shared website hosting suppliers on the market, however many of them are resellers that have restricted resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company by phone. The type of support that you will receive through this particular channel of communication may vary based on the service provider - some offer dedicated telephone support, many others offer basic and customer support only because some matters are more time-consuming and it is quicker to be resolved via a ticket, especially if the situation has to be escalated. Still, it's good to know that you can get in touch with your hosting provider as there are plenty of small-scale issues which can be managed without difficulty and timely through a phone call, not mentioning that you can get additional information for the services before you become a customer.
Phone Support in Shared Website Hosting
In case you choose to purchase one of our shared website hosting, you will be able to talk with our customer support team over the telephone for 14 hrs per day. We can help you select the best package for your websites as we think that it's better to discuss these matters with a live person. In case you already have an account, we are able to assist you with any kind of sales/billing questions and / or general matters, even with some technical situations which don't involve too much time or escalation to an administrator since it is more convenient to open a support ticket for time-consuming issues and have the entire communication in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk to one of our agents.